If you are very interested in Gulf and indian jobs, we will always be with you to assist you,we have some vacancies in the Gulf to share with you, you can get more details of these vacancies below👇
ABOUT Mandarin Oriental Hotel
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.
Mandarin Oriental’s aim is to be recognized widely as the best global luxury hotel group, providing 21st century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and its people, while maximizing profitability and long-term shareholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The strategy of the Group is to open the hotels currently under development, while continuing to seek further selective opportunities for expansion around the world.
The parent company, Mandarin Oriental International Limited, is incorporated in Bermuda and has a premium listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. Mandarin Oriental Hotel Group International Limited, which operates from Hong Kong, manages the activities of the Group’s hotels. Mandarin Oriental is a member of the Jardine Matheson Group.
Responsibilities
- Co-ordinate with Concierge and Guest Relations to prepare a daily guest arrival list by flight details
- Co-ordinate with the Chief Concierge for the number of cars needed for expected arrivals
- Greet guests with arrival and departure details at the airport’s arrival hall
- Arrange transportation or room reservation for any walk out guest
- Ensure that the hotel cars meet cleanliness standards
- Ensure that bottles of water and cold towels (LQE) are offered to guests by the driver
- Handle guest baggage for arrival and departure at the airport
- Bid farewell to guests at airport and assist with airline check-in procedures
- Advise Concierge and Guest Relations on group and VIP movements
- Advise flight information to Concierge and Guest Relations
- Handle guest baggage lost in transit
- Handle flight reconfirmation upon request
- Perform any other reasonable duties are required by the department head from time to time
- Handle any complaints and report to Chief Concierge of any concerns for further service recovery actions
AVAILABLE JOBS
- Airport Representative (dubai)
OTHER COUNTIRES JOBS👇
- Order Taker
- Guest Experience
- Guest Experience Ambassador
- Night Guest Experience Agent
- CREATE A CANDIDATE PROFILE
- Laundry Attendant - hourly basis (M/F/D)
- Room Attendant
- Storekeeper
Education & Certificates
- Senior School qualification or equivalent
Experience
- Minimum 2 years’ experience working in a 5-star hotel environment.
- Minimum 2 years’ Door or Bell experience
- Previous experience working in the Middle East Region is an advantage
Skills
Excellent interpersonal skills
Ability to understand guest needs and expectations and to deliver superior customer service with little input from others
Perform job with attention to details and the ability to organize and handle multiple tasks effectively
Clear communication; effective verbal and written communication skills in English. Arabic is an advantage.
Position Related Requirements
Capabilities to lift heavy luggage.
Capabilities to stand for a long period of time.
Ability to work overnight shifts
HOW TO APPLY
Important Note :-
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